Policy: Emergency and other works undertaken to Common Property
For Strata Schemes that have appointed a Building Manager (or Caretaker), it is normal for repairs and maintenance works to be requested directly through that Building Manager.
It is the default policy of all Schemes managed by Young Strata that do not have a Building Manager appointed, that:
- Repairs and maintenance works are to be requested through the Strata Managing Agent during business hours.
- Repair costs arising from after-hours call-outs are payable directly by the party that requests the works.
- Requests for reimbursement may be submitted to, and determined by, the Executive Committee of the Scheme.
- The additional costs incurred by requesting works to be undertaken after-hours are to be discouraged, requiring the claimant to demonstrate that the incurring of additional charges was reasonable in the circumstances.
- Reimbursement requests will ordinarily not be considered without attached proof of payment (receipt), or confirmation of payment from the supplier.
- Despite not being a commitment to approve reimbursement, the Executive Committee shall view favourably the use of the Scheme’s ordinary supplier for repair and maintenance services of the type claimed.
- Any additional or supporting information, or exceptions to this default policy, will be visible under “Emergency Repairs” in the “Strata Plan” category on the Owners Portal and/or the Notice Board of the Scheme, including the Scheme’s default Trades for various types of repair works.
000 Policy / Fire / Ambulance
132 500 State Emergency Service (SES)
132 090 Sydney Water
131 388 Ausgrid
131 909 Jemena Gas Networks
0419 637 557 Lewy’s Electrical
0411 264 996 MPV Electrical http://www.mpvgroup.com.au/
0411 746 974 NCB Plumbing
0416 330 454 Draincare (Alternative Plumbing) http://www.draincare.com.au/
1300 366 488 Integrity Security http://www.integritysecurity.com.au/
1300 661 638 Buffalo Locksmiths http://www.buffalolocksmiths.com.au/
Roof & gutter
9868 7919 Kintyre Building Services http://www.kintyrebuildingservices.com.au/
9693 5353 Synergy Fire and Security http://www.synergyfs.com.au/
9956 5121 FireSafe Solutions http://www.firesafesolutions.com.au/